09 — Digital retail

Technology for every home.

A leading omnichannel retailer of home appliances and technology in Iraq, operating online and through more than 240 distribution partners.

Overview

Things we can’t live without.

We represent some of the world’s most respected appliance manufacturers and help everyone enjoy great technology, however they choose to shop. Our flagship showrooms in Sulaymaniyah, Erbil and Baghdad — Iraq’s major commercial hubs — sit alongside a wider store network and more than 240 distribution partners. Around 250,000 Iraqi households shop electricals with us across 15+ product lines.

In numbers

Households, partners, share.

  • 250khouseholds served
  • 240+distribution partners
  • ~11%share of Iraq’s market
  • 15+product lines
Overhead view of a connected home with smart appliances
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Our vision

Bringing the connected home to Iraq.

We are laying the groundwork for IoT-enabled homes in Iraq. Many of the appliances we sell — from smart air conditioners and connected ovens to televisions and refrigerators — offer Wi-Fi and app control, so households can monitor and optimise their devices remotely.

We are embracing e-commerce, virtual showrooms and end-to-end digital retail to create a platform where product, service, data and connectivity converge.

Strategy & value creation

How we create value.

Disciplined ownership across the life-cycle of each asset.

01Omnichannel reach

Showrooms, partners and online channels meet customers wherever they prefer to buy.

02Efficiency as a product feature

Inverter ACs and low-consumption appliances cut bills and ease grid stress — a commercial and societal win.

03From appliances to connected homes

IoT-ready products and digital retail tools prepare the market for smarter households.

Milestones

A clear path.

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  1. 2003

    First exclusive distribution licence, for Hitachi in Iraq; portfolio later expanded to Hisense and Gorenje.

  2. Today

    ~250,000 households; 240+ distributors; showrooms in Sulaymaniyah, Erbil and Baghdad.

Footprint

Where this business sits.

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Sustainability

Efficient appliances, lighter grid load.

Promoting high-efficiency appliances reduces household electricity demand — meaningful in a market where power is scarce — while keeping families connected, productive and comfortable.

Proud partners

Smart. Reliable. Everyday.

We promote appliances that meet high international energy-efficiency standards — inverter air conditioners, low-consumption washing machines and eco-smart refrigerators — cutting household bills and easing pressure on Iraq’s power grid.

  • Hitachi

    Refrigeration, laundry and air-conditioning engineered for durability and energy efficiency. First exclusive distribution licence in 2003.

  • Hisense

    Smart TVs, cooling and kitchen appliances with modern design and connectivity.

  • Gorenje

    European craftsmanship with elegant design and intelligent functionality.

  • Grande

    Affordable, high-performance home appliances.

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